Studio Policy

Dress Code

STC Pilates is a sock studio. Socks with grips are recommend for your safety. Please do not wear clothing with zippers as zippers can damage our equipment. 

Payment

Advanced payment is required for a class. Schedule ahead though Mind Body to reserve a spot, please keep in mind class sizes are limited! Clients can either pay through Mind Body or in studio.  We accept all credit cards.

For our 1 mo. Unlimited Package, clients will be automatically charged monthly on the date of original purchase unless the studio is notified in advance of next billing cycle they no longer wish to continue.

Cancellation

If clients can't make a class, 24 hour notice is required to avoid late fee charges. Clients are rewarded up to two missed classes without 24 hour notice for extenuating circumstanced. Life happens, we get it! After two missed classes without 24 hour notice of cancelation, the value of one Drop-In class will be deducted from your class package. For our Monthly Unlimited Members, a $35 dollar late fee will be charged to your card. 

Our cancelation policy still applies to those who were waitlisted and added to class after a cancelation. 

Refunds

All our packages and memberships are non-refundable. However, packages and/or balances can be applied to other packages or classes. 

Going on vacay? We'll freeze your membership for the dates you're away.